Types of Diversity
DEI Vocabulary
•
3m 58s
Learn about several dimensions of diversity including race, ethnicity, gender identity, sexual orientation, neurodiversity, age, ability, religion, and acquired diversity.
Up Next in DEI Vocabulary
-
What is Bystander Training?
Ever heard of “bystander training”? Find out what it is and how it can make employees and workplaces safer. Learn how bystander training provides people with methods and tools to identify harmful behaviors and intervene on a victim’s behalf without compromising their own safety.
-
What Frontline Professionals Need to ...
Helpful guidance for frontline personnel on what inclusion means and how to ensure an inclusive customer experience. Learn three simple steps to create a workplace environment that’s welcoming to everyone based on showing respect, listening, and avoiding assumptions.
-
How Frontline Bias Can Cost You Custo...
Frontline bias is a term used to describe the negative attitudes and unconscious biases that frontline professionals may hold against customers of particular demographics. Understand how this type of bias can cost you customers.