Emotional labor refers to the unpaid, often invisible work that employees must do to keep other people happy. This type of work disproportionately falls on women employees, leading to burnout, decreased engagement, and lost productivity.
Consider why Americans are quitting their jobs in record numbers in the wake of the COVID-19 pandemic. Learn valuable best practices for building an inclusive, supportive, and flexible culture that will reduce employee turnover at your company.
As with other aspects of diversity, respecting body type diversity on your team is not only the right thing to do, but also has significant business benefits for your organization. These benefits include greater innovation, higher profits, and recruiting and retaining top flight talent.
Fostering an environment of inclusivity requires efforts that cascade from the top-down, the bottom-up, and across the middle. Understand how internal efforts of inclusion foster a better customer experience.