Cultural awareness centers on respecting and valuing the differences of other people and groups. Open-mindedness and engaged learning is key to inclusion. This video will show you how to respectfully communicate your cultural awareness.
From job postings to interview processes, it's critical that every step of the recruitment process is inclusive and equitable so that your company can recruit and retain the best talent. Learn tips and tricks for inclusive hiring.
Frontline bias is a term used to describe the negative attitudes and unconscious biases that frontline professionals may hold against customers of particular demographics. Understand how this type of bias can cost you customers.
Casual discrimination is a rampant issue, affecting all people at some point in their lives and many people every day. Bias and microaggressions can take multiple forms, from unwelcome questions to simply going unacknowledged. Learn how to identify and combat casual discrimination at work.