How can you implement DEI initiatives without making people think you are trying to get them to change their foundational beliefs? In this video, Susie talks about silencing noise and building bridges to understanding.
When you don’t follow a structured set of questions, unconscious bias can seep into the job interview process. Here are our best recommendations for evaluating candidates more fairly through standardized interview questions.
Challenges can be posed when frontline professionals don't mirror the demographics of an organization's customer base. But we also know that diversity goes far beyond what's on the outside; it's the inside that really matters. With that knowledge in mind, it's easy to train frontline professional...
With many different ways to measure environmental, social, and governance (ESG) criteria, how do you identify the metrics that matter the most? The answer depends on your values, but there are international standards that provide a guideline.