Gain a deeper understanding of why courageous conversations are so difficult and awkward, especially in the workplace. Then, learn a few methods to bridge gaps and differences to make these conversations more comfortable and productive.
Learn to recognize the importance of using language that avoids trivializing or falsely referencing real traumas others may have experienced. Understand why acquired diversity -- the sum of people’s lived experience -- is an asset to your corporate culture and creative problem-solving capacity.
Improve your understanding and inclusive language skills specific to people with disabilities. Learn best practices for acknowledging each person’s full identity and capabilities, and how to steer clear of discriminatory and derogatory terms.