Emotional labor refers to the unpaid, often invisible work that employees must do to keep other people happy. This type of work disproportionately falls on women employees, leading to burnout, decreased engagement, and lost productivity.
Gain clarity on the definition of ageism and open your awareness to the wide range of its negative effects on employees’ mental health, self-esteem, and even their physical well-being. Learn the importance of making employees of all ages feel welcome, included, and accepted.
Clarify your understanding of the term “ableism” and learn to recognize the many forms this type of discrimination takes. Get up-to-date guidance on how to communicate about disability using language that puts people first and steers clear of unconscious biases and intrusive questions.